Terms & Conditions

Refundable Deposit

A deposit is payable with the signed tenancy agreement to reserve your room and is returned to you at the end of your tenancy, provided:

  • The room, its contents and the shared areas (as applicable) are in the same condition as they were at the start of your tenancy, and
  • There is no outstanding balance on your payments.

It is important that you fill in all of the inventory forms and return it to the management team within 48-hours of moving into your room or flat. If it is not returned then we will assume that everything is satisfactory.

The deposit amount may vary depending on the payment options you select. There may also be some fees and charges applicable depending on your method of payment for your rent and deposit.

Payments & Ways To Pay

The first instalment or the full payment (applicable only to Overseas Students without a UK Guarantor) will be due 4 weeks before your arrival.

Pay in full upfront

You can pay the full rent for your entire tenancy in one payment straight away.

You can do this by credit or debit card (please be aware that credit cards incur a standard transaction fee). Please have the card you wish to make the payment on (or that of the person making the payment on your behalf) ready. Or you could make a bank transfer using your name and provisional room number as a reference. The bank details will be available with the Assured Shorthold Tenancy Agreement when we send it to you.

Pay by 3 instalments

You can choose to pay in 3 equal instalments if you have a UK Guarantor who is willing to sign the Assured Shorthold Tenancy agreement. The first instalment will be due with the signing of the tenancy agreement; the second instalment will be due in January and your third instalment will be due in April.

Other payment options may be available. Please contact us at info@apex-students.co.uk with your enquiry.

Your welcome letter will have details of where to make payments. Alternatively please email info@apex-students.co.uk or call on 07766 331351 / 07766 331351

Cancellation Charges

Once the Assured Shorthold Tenancy agreement has been signed and returned it may only be terminated if we mutually agree to do so. In the event of this happening, Apexbuild Properties Ltd reserves the right to keep all monies received and seek recovery of any amounts due as per the Tenancy Agreement.

TV Licence

The Television Licensing Authority requires that every television has a licence, so you’ll need to buy a licence for any TV’s you bring to your flat.

Council Tax

As a student you don’t need to pay council tax. You’ll be provided with a Council Tax Exemption Form by your university during your enrolment. A copy of this must then be provided to us. If you leave university during your Tenancy Agreement period then you may then need to pay council tax. If this happens, you must pay Apex Properties for any council tax paid on your behalf. (Note: If you move in prior to registration you may also find that you are liable for council tax for the period from moving in to registration as a student)

financial Difficulties

If you’re experiencing financial difficulties, waiting for your loan, or if you are unable to pay the full amount, then please contact one of our team who will be able to offer you advice. The earlier you talk to us the more likely it is that we can help.

Late Charges

If we don’t receive your rent on the payment date it is due, then you will incur a charge of £25 plus VAT. Our Debt Recovery Team will send you a letter to let you know that this has been added to your account. It’s your responsibility to ensure your rent is paid on time.

If no payment is received

If you or your guarantor do not make a payment, our Debt Recovery Team will contact you. A late payment charge will be added to your account if payment isn’t received after the second reminder is sent. This could eventually lead to legal action being taken against you and your guarantor.

If your payment details fail

An alternative payment will need to be made immediately. You can do this at any time by contacting us.

Tenancy Deposit Protection Scheme

Tenancy Deposit Protection (TDPS) is a piece of legislation introduced by the Government in April 2006, for landlords in England, Scotland and Wales. The purpose of the scheme is to protect tenants from unscrupulous landlords, who have been accused in the past of taking amounts from deposits unfairly. The legislation ultimately protects you, the customer, but also allows us to follow a very streamlined process for disputes after check out. This also ensures that any disputes are dealt with by a third party who’ll make a decision based on information provided by Apex Properties and its Customers.